We always try to see patients at the appointed time. However, if you are kept waiting there is normally a good reason, please be patient.
If you have to cancel an appointment we require, whenever possible, 24 hours notice. This enables us to make alternative arrangements – perhaps to see someone in pain.
Patients who habitually break, cancel, or arrive late for appointments risk the termination of their registration. If an appointment is broken or cancelled without 24 hours notice, we may be unable to provide you with NHS care in the future.